Zervixo brings inventory, sales, accounting and CRM together with a WhatsApp Business communication hub. Every conversation and campaign is linked to the customer's profile, orders and invoices, so you don't need one system for marketing and another for sales.
Send promotional messages to targeted customer segments with Meta-approved templates, schedule them, and track every message: sent, delivered, read. Customers who ask to stop receiving messages are excluded from campaigns automatically.
Start from a ready-made template library, or create custom templates with images, media and buttons, and submit them to Meta for review from inside Zervixo.
Automatic messages on business events, such as an order being created or updated, or an invoice falling due, plus keyword rules that answer frequent questions around the clock, like a simple chatbot.
When enabled, the AI assistant replies to customers using your order and product data, tells them they are talking to an assistant, and your team can step into any conversation.
Every WhatsApp conversation on one screen, assigned to team members and followed up until closed, with customer segments based on customer and order data for better targeting.
The WhatsApp Communication Hub is included in the Business plan, with limits of up to 3 WhatsApp channels, 1,000 messages per month, 500 campaign recipients per month, 20 automation rules and 20 customer segments. Connecting requires a WhatsApp Business account on Meta's platform (WhatsApp Business API); marketing messages require customer consent and follow Meta's policies, and conversation fees follow Meta's pricing.
