Template Builder
Write your template body directly in Zervixo with variable placeholders, then submit for Meta approval without leaving the app.
Communication Hub
Send professional WhatsApp messages with approved templates
Create message templates directly in Zervixo, submit them for Meta approval, and use them across campaigns and automations — all managed in one place.
Problems it solves
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WhatsApp blocks unsolicited messages without a pre-approved template — businesses get banned for workarounds.
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Managing templates across separate tools (Meta Business Manager and your messaging platform) creates confusion.
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Rejected templates delay campaigns with no clear explanation of what to fix.
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Variable fields in templates are filled manually, leading to embarrassing personalisation errors.
Key capabilities
Approval Status Tracking
Track each template's status — Draft, Pending, Approved, or Rejected — and see Meta's rejection reason when provided.
Variable Field Mapping
Map each template variable to a real field from your CRM or ERP data — customer name, invoice amount, due date — so every message is accurate.
Template Categories
Templates are organised by category: Marketing, Utility, and Authentication — each with different delivery rules and pricing from Meta.
Reuse Across Features
An approved template can be used in a campaign, an automation, or a one-off conversation reply — create once, use everywhere.
Template Library
All your approved templates are stored in a searchable library inside Zervixo — no need to log into Meta Business Manager to find them.
Availability: Included in Communication Hub and Business Complete plans, or available as an add-on through Build Your Package.