ZERVIXO

Communication Hub — OTP

Deliver verification codes through WhatsApp

Send one-time passwords to customers on WhatsApp using a simple REST API — where messages are read immediately, not ignored in an SMS inbox.

Problems it solves

  • SMS OTP delivery fails in areas with poor mobile network coverage, blocking users from completing verification.

  • SMS is increasingly filtered as spam, causing OTP messages to never arrive.

  • Building and maintaining OTP delivery infrastructure from scratch consumes significant engineering time.

  • Developers need an OTP API that works immediately without lengthy approval processes.

Key capabilities

REST API for OTP Delivery

A simple REST endpoint: send a phone number, get the OTP delivered to the customer on WhatsApp — ready to integrate in minutes.

WhatsApp Native Delivery

OTP messages are delivered as official WhatsApp messages — higher open rates and faster customer response than SMS.

Authentication Templates

Uses Meta's dedicated Authentication template category, designed specifically for OTP and verification flows with a built-in copy button.

Delivery Status Callbacks

Get real-time webhook callbacks for sent, delivered, and read status — know exactly when the customer received their code.

Rate Limiting & Fraud Controls

Built-in per-number rate limiting prevents OTP flooding attacks and protects your WhatsApp sender reputation.

Developer Documentation

Full API reference with request/response examples available at /developer/api/otp — no account required to read the docs.

Availability: Available as part of the Communication Hub add-on through Build Your Package.

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