Shared Team Inbox
Every WhatsApp conversation is visible in one shared inbox — any team member can pick up and respond without needing access to a phone.
Communication Hub
Reach every customer on WhatsApp instantly
A shared inbox that lets your entire team send, receive, and track WhatsApp conversations with customers — without handing out personal phone numbers.
Problems it solves
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Customer messages land on a personal phone and are invisible to the rest of the team.
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No record of what was promised or discussed — every conversation starts from scratch.
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Response time is slow because messages pile up with no assignment or visibility.
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Connecting WhatsApp to CRM data requires expensive middleware or custom builds.
Key capabilities
Customer Context Panel
While replying, see the customer's open invoices, sales orders, and contact history alongside the chat — no switching apps.
Conversation Assignment
Assign conversations to specific agents or let them pick up unassigned chats — accountability is always clear.
Official WhatsApp Business API
Messages go through the official Meta Business API — no unofficial workarounds, no risk of your number being blocked.
Multi-channel Ready
Connect more than one WhatsApp Business number and keep conversations from different channels organized separately.
Full Message History
Every message, media file, and status update is stored and searchable — your team always has the complete picture.
Availability: Included in Communication Hub and Business Complete plans, or available as an add-on through Build Your Package.